Key Highlights:

Inventory Count Revamped

Our redesigned Inventory Count module makes stocktakes faster and more accurate, helping you eliminate shrinkage and keep your records perfectly in sync with what's actually on your shelves.

• Redesigned Experience: Rebuilt to speed up your workflow, allowing you to move through your store and reconcile stock levels with fewer taps and better visibility.
• Quick Scan & Bulk Add: Ditch the manual typing by scanning barcodes or adding entire categories at once to finish your counts in record time.
• Scan with Sound: Hear an instant "beep" for success or an alert for errors, so you can count stock quickly without constantly checking the screen.
• Count Serialized & Trade-in: Track high-value devices and unique trade-ins individually so you never lose sight of your most expensive assets.
• Tablet-friendly: Count stock on the move with a mobile-ready interface that lets you audit your shelves without being stuck at a desk.
  and more quality of life updates.

Inventory Aging Report

Repair stores rely on inventory reports to manage stock, but it’s not always easy to know which items are actually selling and which ones are just sitting on the shelves.

• See the last sold date of each item
• Track how many days an item hasn’t been sold
• Identify slow-moving and dead stock instantly
• Filter items based on sales activity (e.g., not sold in the last 30–60 days)
• Make better decisions for restocking and clearance

Quick Check-in Multiple Customizable Forms

Tailor your intake process for every type of repair. Whether it’s a quick screen fix or a complex motherboard job, you can now use specialized forms to capture the exact details you need. This keeps customer onboarding relevant, professional, and much faster for your team.

• Total Form Control: Fully customize your workflow by adding or removing specific sections and fields. This allows you to build the perfect form that asks only what is necessary for your specific shop operations.
• Switch Forms Instantly: Choose the right layout on the fly based on the device or service type to ensure no critical information is missed.
• Cleaner Onboarding: Only ask for the details that matter for that specific repair, reducing clutter and speeding up the intake at the counter.
• Personalized Data Capture: Create custom fields for different repair workflows so your technicians have all the right notes from the start.

What’s New:

• Unit Cost Column Added to the Add Inventory Item Pop-up
  You can now see the cost price of each item directly in the Add Inventory Item pop-up when creating a ticket. Quickly review margins and make accurate pricing decisions without leaving the ticket screen.
  
  
• IMEI/Serial Number Now Visible on the Customer Portal Ticket Listing
  The Customer Portal ticket listing now displays IMEI/Serial information alongside each ticket, making it easier to identify and track devices at a glance. No more opening individual tickets just to retrieve device details.
  
  
• ShipStation Shipment Charge Preference is Now Saved
  When creating outbound shipping labels via ShipStation, your last selected option for "Charge shipment cost to the customer" is now saved and pre-selected the next time you open the pop-up. No more repetitive manual changes every time you create a label.
  
  
• Search and Filter Assets in the POS Assets Pop-up
  You can now search and filter assets directly within the Assets pop-up on POS, making it faster to locate the right asset. No more manual scrolling through hundreds of entries to create a repair ticket.
  
  
• Email and SMS Notification Preferences Now Saved for New Customers
  Your preferred email and SMS notification settings are now saved and automatically applied when creating a new customer. Set your preferences once, and they'll be remembered, giving you full control over customer notifications without adjusting toggles every time.
  
  
• Linked Tickets and Estimates Now Visible on the Customer Portal
  Customers can now see the associated estimate directly from a ticket and the linked estimate from a ticket in the Customer Portal. This makes it easier to track service requests and their corresponding estimates in one place.
  
  
• Custom Payment Terms in Customer Groups
  You can now choose a Custom Days option in the Due On dropdown inside Customer Groups. Once selected, you can enter your own number of days, like 7, 14, or any value you need. This makes it easy to set payment terms based on your business needs, rather than relying only on fixed options. The system will automatically use these custom days to calculate the invoice due date for third-party billing customers.
  
  
• Customer Group Notes
  You can now add notes at the Customer Group level, so any important information or instructions can be applied to all customers within that group. When a customer from that group is selected on the POS, the group note will automatically appear in the flagged pop-up, helping staff see relevant instructions instantly.
  
  
• Assigned To Column in Custom Reports
  You can now use a new Assigned To (Assignee) column and filter in Custom Reports under the Item Breakdown report. This allows you to clearly view and filter the technician responsible for a job separately from the salesperson.
  
  
• Revamped Settings Pages
  We’ve redesigned the following configuration pages to give you a clearer and more organized experience! With a cleaner UI, better navigation, and clearer visibility.
  • Inventory Transfer Status
  • GRN Configuration
  • RMA Configuration
  • Special Part Order

Bug Fixes:

• Squashed 118 bugs in the month of April