New Feature
Enhancements
Fixed
December 2025 Product Updates
December wrapped up the year with powerful upgrades focused on stronger security, faster inventory workflows, clearer financial visibility, and smarter automation, along with refreshed settings pages and a major round of stability improvements.
Key Highlight/s:
Enhanced API Security with OAuth 2.0 Support
OAuth 2.0 authentication for RepairDesk APIs provides a more secure and standardized way to authenticate API access.
Developers can now generate and manage access tokens without relying on static API keys, making integrations safer, easier to manage, and compliant with modern security best practices.
This update improves control over API access while ensuring greater reliability for third-party and custom integrations.
Developers can now generate and manage access tokens without relying on static API keys, making integrations safer, easier to manage, and compliant with modern security best practices.
This update improves control over API access while ensuring greater reliability for third-party and custom integrations.
ScanPro Enhancements
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New Draft mode for scanned items
With this improvement, all the scanned items are automatically saved as drafts, allowing merchants to review or edit them later without losing any progress, even if the scanning session is interrupted. -
Unlimited Items Scanning
With this improvement, the merchants can scan an unlimited number of items, making it easier to handle large-scale inventory updates efficiently and without any performance limitations. -
Cost Price Syncing
For multi-store accounts, the cost price is now automatically synced across all stores for newly scanned items using ScanPro. This improvement reduces merchants' manual effort by automatically syncing prices across all stores. -
Enhanced view
We have redesigned the items display experience with pagination and separate tabs for mapped and unmapped items. This improvement will enable the merchants to quickly navigate, review, and manage scanned records with better clarity.
What’s New:
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Appointments Pro - Option to hide multiple store locations
A new trigger, “Enable Store Locations,” has been launched in the Appointment Pro settings. Using this trigger, the merchants can hide specific store locations from appearing in Appointment Pro while booking an appointment or getting a quote.
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Taxable & Non-Taxable cards on Manage Invoices
You’ll now see separate Taxable Amount and Non-Taxable Amount cards, making it easy to understand how much of your sales are taxable at a glance. Tax values are now calculated correctly for partial payments, showing tax proportionally based on the amount paid.
This works smoothly for both Accrual and Cash accounting methods, helping you track revenue accurately, reduce confusion, and stay confident when managing taxes and business performance.
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Ticket ID Reference in Invoice Emails
Invoice emails now support a Ticket ID macro, allowing merchants to automatically include the associated Ticket ID in their invoice communications. This ensures customers have a clear reference to the related repair or service ticket when reviewing the invoice.
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Add Multiple Inventory Items to Tickets in One Go from Advanced Search
You can now select multiple items at once in the advanced search pop-up, adjust quantities directly in the search results, and add everything in one step with the new Proceed action. We’ve also moved Save Filter and Reset closer to the filters for easier access. These changes reduce repetitive actions and make it easier to add the right items and quantities without reopening the search each time.
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Show Warranty Details on Estimates
Merchants can now display service warranty information directly on Estimates using a new template option. This clearly shows the warranty for each service on the estimate, helping customers understand the coverage being offered before approving the repair.
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Automatic Ticket Status Updates for RD Form Replies
Customer replies to RD Form reference emails are now logged directly in the ticket’s Email/SMS history. This ensures ticket statuses update automatically based on your configured “update ticket status when customer replies” rules, helping teams stay on top of customer responses without manual intervention.
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Improved Low Stock Reporting with Cost Visibility
The Low Stock Report now includes the item cost price, giving you clearer insight into inventory value while planning reorders. The cost price column is also available in both PDF and Excel exports, making it easier to review, share, and make informed purchasing decisions with a complete financial context.
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Revamped Settings Pages
We’ve redesigned the following pages to give you a clearer and more organized experience! With a cleaner UI, better navigation, and clearer visibility.- Employee commissions
- Manage stores
- Payment methods
- Purchase Order status
Bug Fixes:
- 117 bugs were squashed in the month of December

