Key Highlights

Flexible Tax Settings Per Supplier on Purchase Orders

RD Forms Enhancements

• Email Verification: Ensure customers provide valid email addresses before form submission to improve data quality and reduce follow-up issues.
• Attachment Labels: Add custom labels (e.g., “Proof of Purchase” or “Device Photos”) to uploaded files, making them easier to identify and manage.
• Custom Fields on Estimates: Print RD Form custom fields directly on estimates for better transparency and reduced back-and-forth with customers.
• Automated Mapping of Custom Fields: Matching fields auto-map to repair ticket custom fields, no manual input needed

What’s New

• New Revamped Leads Listing
  A Fresh, Intuitive Experience with the Leads module, you can easily capture potential customers, track their interest, and convert them into loyal clients, all while keeping every interaction organized in one place. To make this process even smoother, we have revamped the Leads Listing with a cleaner UI and smarter navigation, providing you with a faster and more consistent experience to manage and close deals efficiently.
  
  
• Shopify Integration Page Revamp
  We’ve redesigned the Shopify integration page with a cleaner, more modern UI and improved the onboarding experience for new merchants. A step-by-step guided setup now makes connecting your Shopify store simpler than ever. The new experience reduces setup time, removes confusion, and helps merchants get started with Shopify integration quickly and confidently.
  
  
• WooCommerce Integration Page Revamp
  The WooCommerce integration page has been revamped with a refreshed UI and an upgraded onboarding experience. Like Shopify, it now includes a clear step-by-step guided setup to make connecting your WooCommerce store seamless. This improvement enables merchants to integrate WooCommerce with less effort, fewer errors, and a significantly smoother onboarding process.
  
  
• Track Pending & Received Quantities and Payments in POs
  You can now view Ordered Qty, Received Qty, Pending Qty, Paid Amount, and Due Amount directly in the PO listing and Excel export. No need to open each PO one by one. Just enable these columns from the gear icon settings and quickly see which POs are pending, what’s received, and how much is paid or due.
  
  
• Improved AI Mapping in OrderSync
  AI mapping for manufacturer categories has been enhanced, ensuring more accurate item classification when fetching order details.
  
  
• Hide Part SKU from Receipts
  Added an option to hide part SKUs on customer receipts.
  
  
• Hide Repair Custom Fields from A4 Invoice & Thermal Receipt
  Added an option to hide repair custom fields on both A4 invoices and thermal receipts. This update gives you control over which repair details are shared with customers, keeping invoices and receipts clean and professional while protecting sensitive internal information.
  
  
• Remove “Proceed Anyway” Option for Mandatory Consent on Payment Terminal
  We’ve added an option in RepairDesk Pay config page to remove the “Proceed Anyway” button on the POS screen where customer consent/signature is required. This ensures that customers must provide mandatory consent before continuing with a transaction, reducing compliance risks and protecting your business.
  
  
• Ability to Export Individual Purchase Orders
  You can now export a single Purchase Order directly from the PO details page. Quickly save individual POs without exporting the entire list, saving time and making record-keeping easier.
  
  
• Ticket Export – Separate Columns for Custom Fields
  Ticket exports now display each custom field in its own column, rather than grouping them. This makes your exported data cleaner and easier to filter, sort, or analyze, especially when working with spreadsheets or generating custom reports.
  
  
• Pre/Post Repair Checklist UI Update - Trade-In
  We’ve refreshed the Pre/Post Repair Checklist pop-up that appears when purchasing a trade-in item, giving it a cleaner and more user-friendly design. The improved UI makes it easier to review and record device conditions quickly and accurately, thereby reducing errors and ensuring more accurate tracking of trade-in items.
  
  
• RD Connect Improvements:
  • Multi-MMS support in RD Connect: All images (including multiple MMS images) are now visible directly in the RD connect inbox, giving merchants better visibility and context for customer conversations.
  • Faster call logs in RD Connect: The call log interface has been optimized to auto-populate phone numbers, reducing manual entry and improving speed when adding new customers.
  • Improved Customer Page Redirect: By clicking on the customer hyperlink in Connect, it now redirects to the customer profile, allowing you to edit customer details seamlessly
  • Auto-Populated customer info
    Customer details are now automatically fetched from customer profile, eliminating the need for manual copy-paste when adding information.
  • Automatic Country Code Population
    When saving a new customer's phone number, the system auto-populates the country code, ensuring consistency and reducing manual effort.

Bug Fixes:

• 163 bugs squashed in Septembe